About Scott Porter

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So far Scott Porter has created 153 blog entries.

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Transform your business to deliver the exceptional experiences your customers demand with real-time feedback from the frontline.   Sign up for our mailing and we’ll show you how to make your frontline your competitive advantage. Let’s stay connected! 

2023-06-07T12:00:18-07:00June 7th, 2023|

Gain real-time insights

Let go of legacy systems and practices and transform your frontline with proven solutions and real-time insights that lead to success for your customers and your business. Talk to one of our experts. We help businesses like yours boost their productivity and transform their frontline to work smarter, not harder

2023-06-05T12:00:10-07:00June 5th, 2023|

Marks & Spencer Uses Teams as a One-stop Shop for Employee Productivity and Customer Care

Marks & Spencer, the iconic British retailer with 1000+ stores around the UK, is creating a future-focused retail experience for colleagues and customers alike.   Part of its digital vision included replacing outdated processes with a single hub for work. Using Teams, Marks & Spencer replaced cumbersome processes like distributing schedules with digital alternatives.   Today, employees

2023-05-30T12:00:23-07:00May 30th, 2023|

How Can Retailers Empower, Connect, and Retain More Store Associates?

Grocery retailers in the UK are facing a perfect storm. Surging inflation, rising labor costs, and margins under constant pressure, cutting costs while maintaining foot traffic seems like an impossible task. Can smaller businesses navigate these uncertain times and do more with less?  By using cost-effective communication and collaboration technologies retailers are unlocking a culture

2023-05-29T12:00:08-07:00May 29th, 2023|

Your Schedule Your Way

Cut the chaos out of scheduling.  Whether you want to import from Excel, start from scratch, copy from a prior week, or import and work from your existing workforce management system, we’ve got you covered.   It’s up to you how it begins and up to us to get you there. When you sign up for

2023-05-24T12:00:07-07:00May 24th, 2023|

Enhance shift management

Swap your shift scheduling tool today and spend less time scheduling. Empower your frontline to manage their own time using self-service tools and out-of-the-box applications or custom workforce management integrations to give them all the information they need.   We can help you customize and digitize shift scheduling to save time, save money, and spend time

2023-05-23T12:00:11-07:00May 23rd, 2023|

CLA amplifies family culture and client support with Microsoft 365 tools

CliftonLarsonAllen (CLA) is a professional services firm with 120 locations across the United States. Their mission to elevate members as they help build careers inspired them to select Microsoft 365 to jump-start their organization’s digital transformation. After COVID-19 restrictions sent everyone home to work remotely, members immediately started using Teams to continue engaging with learning

2023-05-17T09:45:00-07:00May 17th, 2023|

L’Oréal Gives Hybrid Work a Makeover with Microsoft 365 and Microsoft Teams

Add the services your frontline workers use most into one location in Microsoft Teams for easy access and communication.  Read how L’Oréal embraced Microsoft Teams and Teams Rooms systems to provide leading-edge hybrid work solutions to its globally dispersed workforce, delivering training sessions in Teams and conducting factory visits virtually with Teams and Microsoft HoloLens

2023-05-16T12:00:10-07:00May 16th, 2023|

Enabling teams to do their best work ​with cloud technology

Every customer is in a different place in their hybrid work journey. Whatever unique hybrid work pain points have been identified, Microsoft Modern Work solutions can help. With an end-to-end, integrated portfolio of cloud solutions across Microsoft 365, Dynamics 365, and Azure, Modern Work solutions are built on a foundation of security and privacy to

2023-05-16T09:45:00-07:00May 16th, 2023|

Frontline Workers Urgently Need A Better Front End

Frontline workers are the backbone of many organizations, but when it comes to technology, they are often overlooked.   Navigating multiple third-party apps disrupts their workflow, while dispersed records systems confuse data flow and limit engagement.     Simply put, the right data should be at your frontline’s fingertips.    Read why your frontline needs a

2023-05-15T12:00:05-07:00May 15th, 2023|
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