IT MSP (Managed Service Provider)

If you’re relying on duct-tape fixes or part-time tech help, it’s only a matter of time before systems slow down, or go down.
We give you a full IT team without the full-time cost. From user support to system monitoring to cloud administration, Bross Group handles the day-to-day, so you can run your business with confidence.

Already have IT staff? Great. Let them zero in on strategic projects while we handle the day-to-day. Our team provides seamless user support, monitors device health, and flags issues before they become problems so your internal resources can focus on what drives the business forward. No more burnout, backlog, or constant firefighting. Just an extension of your team that keeps things running smoothly.

Don’t let tech distractions stall your business.

  • U.S.-based help desk and remote support

  • Integrated endpoint monitoring tools

  • Day-to-day user assistance

  • Cloud admin for O365, Google, and AWS

  • Infrastructure maintenance and system checks

  • Flexible coverage that scales with your team

Why an MSP?

  • All-in IT support without the in-house cost

  • Proactive monitoring that prevents downtime

  • Fast, friendly help for your team

  • Cloud, systems, and users—fully covered

No IT team? No problem.

We deliver full-service outsourced IT user support, cloud platforms, infrastructure, and network stability without the need to hire in-house.

Let us simplify your systems so your team can stay focused.

Let’s get started.

Desktop as a Service (DaaS)

Dedicate resources to each user and provide reliable, anytime access to your applications securely to enable productivity.
This managed cloud solution enable employees to access applications remotely in a secure manner that guarantees a consistent user experience and performance.

This solution is ideal for organizations that are concerned about securing sensitive data and information in a cost effective manner.

Database Support and Administration

Data and the databases that manage it are core for most business operations.
Inefficient databases or poorly tuned databases can result in slow transactions for line of business applications or online users, extended backup times or large storage demands; all of which cost your business.

Our team can assist in tuning the performance of your databases, validating the best backup management is in place or assist in system upgrades.

System and Server administration / Infrastructure as a Service (IaaS)

This increasingly complex technology base continues to evolve to respond to security threats and new technology.
The foundation of any organization, this increasingly complex technology base continues to evolve to respond to security threats and new technology.

Whether your infrastructure is in the cloud or on premise, small or large our team will monitor, react and protect the underlying technology stack of your business

Network Administration

The networks of today are increasingly under assault all while needing to adapt to increasing demands from users and the business.
The networks of today are increasingly under assault all while needing to adapt to increasing demands from users and the business.

Whether it is the local network or backbone connections to the cloud you need reliable support and response to issues, proactive monitoring and redundancy planning.

24/7 Incident Response

Unexpected outages, cyber incidents, and system failures can halt operations fast. If your team is overwhelmed or unsure how to respond, we can help. Our experienced IT professionals assist with incident triage, containment, and recovery, working alongside your team to restore operations and strengthen your future posture.

Business Continuity & Disaster Recovery

Targeted attacks against SMBs are growing, and many businesses remain vulnerable. Resilience does not require a large budget, just the right strategy. We will assess your environment and implement a business continuity and disaster recovery solution that protects your critical systems and fits your operational needs.

IT Surge Support

IT teams face resource gaps all the time, from sudden absences to project-driven demand. We provide experienced, short-term staff who can step in immediately without long-term hiring commitments. Whether you are addressing unplanned outages or rolling out new technology, we match your needs with skilled support quickly.

Cloud

Cloud computing unlocks scalable performance, reduced downtime, and modern security capabilities. We help businesses migrate core systems to the cloud to improve flexibility, operational oversight, and resilience. Our team manages the transition and architecture so you can focus on outcomes, not infrastructure.