Marks & Spencer, the iconic British retailer with 1000+ stores around the UK, is creating a future-focused retail experience for colleagues and customers alike.
Part of its digital vision included replacing outdated processes with a single hub for work. Using Teams, Marks & Spencer replaced cumbersome processes like distributing schedules with digital alternatives.
Today, employees are working more efficiently and the business is enjoying improved insights into store performance and customer sentiment.
Learn more, then connect with us to do the same for your business.