United Airlines has been connecting people globally for more than 90 years. To connect their own widely dispersed workforce, they opted for a modern solution. 

Read more on how United Airlines puts information at employees’ fingertips with automated processes on Microsoft Teams and custom apps to answer frequently asked questions.  

With apps like Trinity and UChat, United has been able to successfully increase efficiency and reduce the number of tools they use so their frontline works could work smarter, not harder.