Customer Sales Specialist
Bross Group - Denver (Englewood, CO)
Contract to Hire
No longer accepting applications for this position.
Bross Group has a 6-month contract to hire opportunity with a client in Englewood, CO for a Customer Sales Specialist. There are 2 openings.
Responsibilities for a variety of customer service /sales support /planning activities including but not limited to:
o Serves as a liaison between Client’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
o Processes quotes for specified customers and work with centralized PM team for quote and debit information.
o Through extensive supplier knowledge, may work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.
o Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
o Implements account strategy in conjunction with FSR’s and maintains influential relationships with local and global suppliers.
o Handles complex discrepancies, interfaces with customers, and recommends solutions and/or actions plans.
o High School diploma plus 4 – 6 years of sales or customer service experience or an equivalent combination of education, training, and expertise. Or Bachelor’s degree plus 0 – 2 years of sales or customer service experience (industry experience with a distributor, supplier, or representative is preferred)
o Strong negotiation, verbal, and written communication skills are essential
o Excellent interpersonal, organization, problem-solving, and customer service skills
o Must be able to multitask, prioritize, and deal with ambiguity